Delivery Timeline

*Upon payment and confirmation, order is released within 2-5 working days to the courier *Kindly see courier delivery timeline based on the address of your online order.

Courier Location Timeline*
PAYO METRO MANILA 3-5 WORKING DAYS
PAYO PROVINCIAL 7-14 WORKING DAYS

We know how important it is to receive your goods when you expect them. We have a large network of couriers to deliver goods from our website to you. We allocate the courier we believe will deliver your order to you in the quickest time depending on the size and weight of your parcel.

Deliveries can be made anytime between 8am and 6pm, but we cannot guarantee an exact date or time the order will be delivered.

Please be advised that it may not be possible to deliver to certain areas. In such cases, we will contact you to ask if you would like to proceed with the order by providing an alternative delivery address or cancel the order altogether.

Shipping Fees Please see shipping fee estimates below per courier based on order delivery address:

Courier WEIGHT METRO MANILA PROVINCIAL PAYO 3 kg and below Php100.00 Php170.00 Above 3kg* Php130.00 Php170.00 *Additional Php30 for every kg in excess of 3kg.

Delivery Process

• Our partner courier will deliver your order at the address of delivery as indicated by the customer upon placing the order.
• Customers will be required to sign for delivery. The invoice or receipt of the delivered order will be required for any future concerns regarding any item within the order.
• To enable us to provide you with the best possible delivery experience, we will pass on your contact details to our carrier partners. These details may allow them to provide you with delivery updates via SMS (Text) and/or E-mail.
• All ordered products will be delivered in our own packaging. Please be careful when opening your order so as not to damage it, especially when using sharp objects. It is your responsibility to ensure that the product is not damaged during this process.